Cancelation & Refund Policy

CANCELLATION POLICY

1. GENERAL
Wisely Wellness is committed to providing exceptional service in a timely manner. Unfortunately, when customer cancels without giving enough notice, it prevents another customer from being served. No shows and late cancellation have an impact on service quality while punishing customers who may show up earlier. For these reasons. Wisely Wellness has implemented a cancellation policy that will be strictly observed.

2. FULL PAYMENT
Your registration is complete when we receive your full payment. Payments can be online or in person. We do not reserve services without payment.

An online confirmation email will be sent to you at the time of registration and payment. This email serves as confirmation of your registration.

3. CANCELLATION REQUEST

Cancellation requests may be submitted by phone, email, online or in person. Please note that refunds will be processed in the original form of payment. If you have any questions or concerns about our cancellation policy, please contact us at +20 115 557 2521

4. REFUND POLICY
The refund request must not exceed 14 days from the date of payment. If the refund request is accepted the full paid amount will be recovered to your account in 14 working days.